ITIL 4 Foundation Video Course

ITILFND V4: ITIL 4 Foundation

Your ITIL ITILFND V4 exam is just around the corner, right? So, it's high time to find an effective preparation tool! Our training course is what you really need! This is a series of videos led by the experienced IT instructors who will provide you with a detailed overview of the ITILFND V4 certification test. Ace your ITIL ITILFND V4 at the first attempt and obtain the ITIL 4 Foundation credential with ease.

# of Students
119
# of Lectures
90
Course Length
5 h
Course Rating
4.5
Price $32.99
Today $29.99

Curriculum for ITILFND V4 Video Course

Introduction

  Video Name Time
  1. Exam Fundamentals 06:29
  2. 4th Industrial Revolution 03:31
  3. Service Organizations 05:04
  Video Name Time
  1. Service Management 02:34
  2. Value 04:06
  3. Organizations and People 05:36
  4. Services and Products 11:45
  5. Service Offerings 05:42
  6. Service Relationships 06:17
  7. Outcomes 02:54
  8. Costs 10:21
  9. Risks 05:59
  10. Utility and Warranty 04:46
  Video Name Time
  1. Four Dimensions of Service Management 01:20
  2. Organizations and People 06:57
  3. Information and Technology 07:42
  4. Partners and Suppliers 09:45
  5. Value Streams and Processes 04:47
  6. PESTLE 03:11
  7. Applying the Four Dimensions 05:02
  Video Name Time
  1. Service Value System 02:38
  2. Opportunity, Demand, and Value 05:20
  3. Governance 02:04
  Video Name Time
  1. Guiding Principles 03:34
  2. Focus on Value 03:53
  3. Start Where You Are 08:08
  4. Progress Iteratively with Feedback 06:40
  5. Collaborate and Promote Visibility 05:28
  6. Think and Work Holistically 05:33
  7. Keep It Simple and Practical 03:32
  8. Optimize and Automate 05:56
  Video Name Time
  1. Service Value Chain 05:14
  2. Plan 04:18
  3. Improve 04:02
  4. Engage 08:27
  5. Design and Transition 05:12
  6. Obtain/Build 07:07
  7. Deliver and Support 05:10
  8. Value Streams 01:58
  Video Name Time
  1. Continual Improvement 02:20
  2. Continual Improvement Model 01:55
  3. What is the Vision? 02:51
  4. Where are We Now? 02:08
  5. Where Do We Want to Be? 03:13
  6. How Do We Get There? 01:29
  7. Take Action 01:13
  8. Did We Get There? 01:34
  9. How Do We Keep the Momentum Going? 02:14
  10. Continual Improvement and the Guiding Principles 03:54
  Video Name Time
  1. Categories of Practices 02:34
  2. Management Practices 01:16
  3. Continual Improvement 07:45
  4. Information Security Management 03:42
  5. Relationship Management 01:53
  6. Supplier Management 01:30
  7. Architecture Management 02:05
  8. Knowledge Management 02:10
  9. Measurement and Reporting 01:24
  10. Organizational Change Management 01:22
  11. Portfolio Management 02:02
  12. Project Management 02:03
  13. Risk Management 02:13
  14. Service Financial Management 01:14
  15. Strategy Management 01:53
  16. Workforce and Talent Management 01:39
  Video Name Time
  1. Service Management Practices 01:14
  2. Change Control 08:51
  3. Incident Management 08:02
  4. Problem Management 04:48
  5. Service Desk 07:52
  6. Service Level Management 05:47
  7. Service Request Management 07:19
  8. IT Asset Management 01:55
  9. Monitoring and Event Management 02:10
  10. Release Management 01:00
  11. Service Configuration Management 01:15
  12. Availability Management 01:06
  13. Business Analysis 00:57
  14. Capacity and Performance Management 02:14
  15. Service Catalog Management 01:35
  16. Service Continuity Management 01:27
  17. Service Design 01:34
  18. Service Validation and Testing 01:02
  Video Name Time
  1. Technical Management Practices 00:40
  2. Deployment Management 00:55
  3. Infrastructure and Platform Management 00:57
  4. Software Development and Management 00:59
  Video Name Time
  1. Putting It All Together 06:33
  2. Conclusion 01:42
  3. ITIL Certification Path 02:01

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